About Us
Our high-quality merchandise is carefully selected by private investigators to bring you the best products. Whether you work in investigations, process service or bail and/or recovery operations, the IRBstore is your one stop for affordable equipment, expert advice and superior customer service. The IRBstore also provides security equipment for business owners, home owners, and personal safety use. We help you find the right product for the right job. Don't hesitate to contact us either by phone (866-946-9952) or email. Our experts are here to help you!
Our high-quality merchandise is carefully selected by private investigators to bring you the best products. Whether you work in investigations, process service or bail and/or recovery operations, the IRBstore is your one stop for affordable equipment, expert advice and superior customer service. The IRBstore also provides security equipment for business owners, home owners, and personal safety use. We help you find the right product for the right job. Don't hesitate to contact us either by phone (866-946-9952) or email. Our experts are here to help you!
By email:
store@IRBsearch.com
By standard mail:
IRBsearch, LLC
2341 Hansen Ct
Tallahassee, FL 32301
By phone:
(866) 946-9952 toll-free
(850) 656-1738 fax
between 8:30 a.m. and 5:00 p.m. CST
Additional Information:
1. Shipping Information
2. Return & Refund Policy
3. FAQs
4. Terms and Conditions
5. Warranty Disclaimer
1. Shipping Information
IRBstore orders are placed at 3:00p.m. each weekday, Monday through Friday with the exception of government holidays. Orders received after 3:00p.m. will be placed the next business day. IRBstore sends out all packages UPS Signature Required and Insured (at the advertised selling price) unless otherwise requested. Shipping charges are determined by UPS in real-time. UPS will not deliver packages on Saturday. Should you require Saturday delivery, please contact IRBstore.com to make arrangements. Shipment status and updates are sent to your email address or you may call our toll-free line at (866) 946-9522.
IRBstore makes every effort necessary to ensure timely delivery of products but from time to time we experience supply delays beyond our control. IRBstore will communicate supply issues in a timely manner and ask that customers work with us to ensure customers satisfaction.
2. Return & Refund Policy
All returns, refunds, or exchanges must be approved by IRBstore before any products are returned. All products are tested and inspected prior to shipping. Your satisfaction is our number one concern.
Returns Procedure:
Contact our Support Center at (866) 946-9952 to obtain your Return Authorization (RMA) number and our mailing address and procedures. RMA numbers are valid for 10 days from date of issuance. We are unable to accept returns without an RMA number.
To receive a refund or credit, your purchase must be returned with shipping and insurance in "as new" condition, in original box and packaging, and with all warranty cards, manuals and accessories. If you return a non-defective product, a 15% restocking fee may apply. Shipping and insurance charges for the returned product are not refunded. Special order, sale, discontinued and/or promotional items are not returnable.
If a product is defective, IRBstore.com will make every effort to fix and/or replace the product. Customers are responsible for shipping the defective item back to IRBstore.com, after receiving a RMA number as detailed above. A new product will be shipped to the customer after the experts at IRBstore.com are able to test the defective device.
IRBstore.com will accept returns for any and all reasons within thirty(30) days of purchase. Returns are not accepted after thirty(30) days.
Certain items are non-returnable: opened software, DVD videos, CDs, books/e-books, any and all GPS tracking systems, GPS magnet mount cases, drug/infidelity test kits.
Refunds on purchases made with a credit card will only be credited to the same card. Refunds or credits are issued after receipt and inspection of returned goods. Refunds or credits do not include original shipping and handling charges. If the merchandise was damaged during delivery, IRBstore.com will not issue a refund. return to top
Shipping fees will not be refunded if shipment is refused at time of delivery. Restocking fee may apply if shipment is refused at time of delivery. IRBstore.com does not accept returned merchandise shipped COD.
If you have any question regarding our products, please contact store@IRBsearch.com or call (866) 946-9952 before placing an order. All products are special ordered by the person ordering and are NOT subject to cancellations. All returns must be authorized by the IRBstore before the product(s) is returned. IRBstore will replace, refund, or credit your account for returned product(s) at IRBstore’s discretion. Special exceptions may be made on a case by case basis determined by IRBstore. return to top
3. Frequently Asked Questions:
1. What forms of payment does the IRBstore accept?
2. How soon is my order processed?
3. How is my order shipped?
4. Is there a warranty included with my purchase?
5. Is it legal for me to buy this product?
6. Can I return this product?
7. Is IRBstore related to IRBsearch?
FAQ 1. What forms of payment does the IRBstore accept?
IRBstore accepts Visa, MasterCard, American Express and Discover. Credit card orders made by 3p.m. will be processed same day. Phone or mail-in orders accompanied by check will result in a 10 business day hold to allow sufficient time for the check to clear. For specific details or additional questions, please contact us by email (store@IRBsearch.com) or by phone (866) 946-9952. top
FAQ 2. How soon is my order processed?
Credit card orders received before 3p.m. EST are normally processed on the same day, so long as the items are in stock. Even if the item is out of stock, orders are normally processed within 3-5 business days. top
FAQ 3. How is my order shipped?
All orders are shipped via UPS and arrive within 3-5 business days. Remember, we cannot ship to a P.O. Box address. You can request overnight, priority, 2nd day or 3-day select service, but because of the weight of some of these items, the shipping costs may increase. IRBstore.com does not determine shipping costs, the total shipping weight of your order does. top
FAQ 4. Is there a Warranty included with my purchase?
All merchandise sold by IRBstore.com carries a 90 day limited warranty on parts and labor. Many of the items we sell are also covered by a 1 or 3 year manufacturer’s warranty when indicated as such. Please review our warranty policy. top
FAQ 5. Is it legal for me to buy this product?
There may be specific restrictions on certain items based on the country, state, county or city you live in. Some jurisdictions prohibit the purchase, possession, or use of some items listed for sale on our website. We do not provide refunds if the product is deemed illegal in your jurisdiction or confiscated by any official authority. Again, before ordering any product you must make a local inquiry to determine if the specific type of product you wish to purchase is permitted to be used or possessed in your area. top
FAQ 6. Can I return an item if I don’t like it?
Because of the nature of the items we sell, equipment purchased from IRBstore.com may only be returned for a store credit or replacement if you have received the wrong product as compared to what you originally ordered or the product is defective. Please review our return policy, and if you have any questions contact us. top
FAQ 7. Is IRBstore related to IRBsearch?
Yes, IRBstore.com is a venture of IRBsearch, LLC. IRBsearch offers the most information, the best data sources, and the fastest delivery for locating people, businesses, and their assets. You can find the quality you've grown to know and expect from IRBsearch at IRBstore.com. top
4. Warranty Disclaimers:
This Limited Warranty is extended by IRBstore, LLC to the original purchaser of the products listed on this website and is not transferable. IRBstore warrants the Product against defects in materials and workmanship under normal use for a period of ONE (1) YEAR from the date of the original purchase. If the Product becomes defective during its warranty period, IRBstore will, at its option repair or replace the Product with new or reconditioned components or parts. If the Product is purchased under refurbished conditions, IRBstore will provide only 90 Days Warranty.
IRBstore, LLC offers an Extended Warranty ON CERTAIN products, which is in addition to the standard warranty policy. The extended warranty options will be displayed at checkout. The extended warranty terms and conditions are the same as the limited manufacturer’s warranty terms and conditions. IRBstore reserves the right to repair, replace or exchange the product that has an extended warranty applied. return to top
This Warranty does not cover and shall be void for defects or damages resulting from casualty, accident, misuse or abuse, neglect, alterations, service or repair by other than IRBstore Service Providers, improper installation, operation or maintenance, improper connections with peripherals or other causes not arising out of defects in materials or workmanship. This Warranty also does not cover Products used as rental or leased equipment. IRBstore and its Service Providers are not responsible for damage or loss during the shipping.
Should your Product prove defective during the Warranty Period, please contact IRBstore Service & Support at (1) the telephone number listed from time to time on our web-page or written documentation (currently, the number is toll free, but this may change at the sole discretion of IRBstore: 1-866-946-9952), (2) at www.irbstore.com or (3) email store@IRBsearch.com. If your Product is eligible for warranty service, you will be issued a Return Merchandise Authorization (RMA) number and given shipping instructions. Please include proof of the date of original purchase (invoice) or proof of warranty registration with your shipment. Postage, insurance and shipping cost incurred in returning your Product to IRBstore or its authorized service provider ("Service Provider") for warranty service is your responsibility. IRBstore and its Service Providers are not responsible for any loss or damage to the Product while the Product is in transport to or from IRBstore or its Service Provider. A Product returned for warranty service must be shipped complete in its original packing material or equivalent to avoid damage while in transit. You are solely responsible for shipping charges and other costs incurred in connection with the return of defective Product to IRBstore or its Service Provider, as instructed by IRBstore.
THIS WARRANTY STATEMENT FOR THE PRODUCT IS IN LIEU OF ALL CONDITIONS OR WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED CONDITIONS OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PART OF IRBSTORE, ITS AGENTS OR SERVICE PROVIDERS. ALL IMPLIED OR STATUTORY WARRANTIES TO THE EXTENT THAT THEY CANNOT BE EXCLUDED ARE LIMITED TO THE EFFECTIVE PERIOD OF THE EXPRESS WARRANTY SET FORTH HEREIN. IF THE PRODUCT IS DEFECTIVE IN MATERIALS OR WORKMANSHIP, YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. HOWEVER, IF THAT REMEDY FAILS OF ITS ESSENTIAL PURPOSE, IRBSTORE RESERVES THE RIGHT TO REFUND THE PURCHASE PRICE OF THE PRODUCT TO THE PURCHASER IN EXCHANGE FOR THE RETURN OF THE PRODUCT. IRBSTORE, ITS AGENTS AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF USE OR DATA, LOSS OF PROFITS OR INTERRUPTION OF BUSINESS, WHETHER SUCH ALLEGED DAMAGES ARE BASED IN WARRANTY, TORT (INCLUDING WITHOUT LIMITATION, NEGLIGENCE AND STRICT LIABILITY), CONTRACT, OR INDEMNITY. EXCEPT TO THE EXTENT PROHIBITED BY LAW, THIS IS THE EXCLUSIVE WRITTEN LIMITED WARRANTY OF THE ORIGINAL PURCHASER.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM STATE TO STATE.
IRBstore will not provide technical support for post warranty Products, however, if Purchaser has any Product in defect after the warranty is expired, Purchaser may call IRBstore Customer Service at 1-866-946-9952 for post warranty repair services. Purchaser is responsible for shipping, labor charge plus parts used in repair.
IRBstore, LLC is a part of IRBsearch, LLC 2335 Hansen Court, Tallahassee, FL 32301 For more information on IRBstore products or IRBsearch, please call 1-866-946-9952 or visit us at www.IRBstore.com return to top
5. Terms and Conditions:
- Disclaimer of Warranty
- Errors on our Website
- Limitations and Exclusions
- Damages
- Payment Types
- Sales Tax Policy
- Shipping
- Refused Packages
- Return Policy
- Product Warranties
- Governing Law
- Privacy Policy
- Trademarks and Service Marks
- Copyright Notice
- Legal Status of Products
The following terms of use apply only to the use of and purchases from IRBstore, LLC's ("IRBstore") website at www.IRBstore.com. The terms "you", "your" and "yours" refer to the user/customer utilizing our website to purchase services or merchandise ("Product") or to browse our website. The terms "we", "us" and "our" refer to IRBstore.
Disclaimer of Warranty We provide our website and its contents on an "AS IS" basis and make no warranty or representation regarding any Product, either express or implied, including the warranties of merchantability, fitness for a particular purpose, and non-infringement, which are hereby expressly disclaimed, unless otherwise stated herein. return to terms and conditions
Errors on our Website Despite our efforts to ensure that the information on our website is accurate, complete and current, there may be instances when information about a Product contains inaccurate or incomplete data, including data about the Product's price or availability. We make no warranty or guarantee that the information on our website is error-free, complete, or current. We reserve the right to correct errors and/or update the content on our website at any time without notice. We also reserve the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. If your order is canceled after your payment has been processed, we will issue a full refund to the original pay type. return to terms and conditions
Limitations and Exclusions We reserve the right to change Product pricing, terms, specifications and warranties without notice. In addition, we may revise these terms of use at any time by updating the website. Online sales are intended for, and limited to, personal use and domestic and international sales only. We reserve the right to limit the number of Products sold, including the right to prohibit sales to re-sellers. Prices do not include shipping, tax or insurance. We do not review or edit any portion of gift messages and disclaim all responsibility for their content. We disclaim all responsibility for the accuracy of any map or direction presented on our website. If you are purchasing Products for export, you are responsible for the necessary export documentation before shipment is made to a foreign country. We will ship to foreign locations. Warranties for exported Products may vary or be null and void. <return to terms and conditions
Damages In no event shall IRBstore, its subsidiaries or affiliates, or their respective officers, directors, employees, representatives or agents be liable for special, incidental, consequential, punitive, indirect, or other special damages, including but not limited to, loss of data, use, or profits, however caused, whether for breach of contract, negligence, or otherwise, and whether or not we have been advised of the possibility of any such damages. return to terms and conditions
Payment Types We accept the following forms of payment for your online purchases: IRBstore Gift Cards, MasterCard, Visa, Discover, and American Express. You may purchase multiple products in a single order, and we'll accept one credit card and up to four Gift Cards for each order. We are able to accept cash, wire transfers and money orders for any website purchases. If you would like to make a purchase using a check, please contact the IRBstore for additional details. return to terms and conditions
Sales Tax Policy We do business throughout the United States and accordingly collect sales and use tax as required by applicable law. Your confirmation of your order total will reflect the applicable state and local sales tax, if any. The tax rate applied to your order will generally be the combined state and local rate for the address where your order was shipped, delivered or picked up. Currently, the tax rate will only be charged to Florida residents. return to terms and conditions
Refused Packages The non-negotiable fees will be applied for unauthorized return of packages: • 15% Re-Stocking Fee for Refused Packages • 15% Re-Stocking Fee for Undeliverable Packages • 25% RE-Stocking Fee for Returns If the undeliverable is a mistake from our shipping department the fee will not be charged. return to terms and conditions
Governing Law These terms are governed and construed by the laws of the State of Florida without regard to its conflict of law rules. You agree that if any part of these terms is found to be unenforceable, the remainder of these terms will remain in full force and effect. return to terms and conditions
Trademarks and Service Marks IRBstore and the IRBstore logo are registered trademarks of IRBsearch, LLC and are used with permission. All other trademarks are the property of their respective companies and are used with permission. Certain products will have claimed Trademark use by IRBstore, LLC and will be noted on the products page. return to terms and conditions
Copyright Notice All content on this site is the property of IRBstore or its content suppliers and protected by U.S. and international copyright laws. All software used on this site is the property of IRBstore or its software suppliers and protected by U.S. and international copyright laws. Users of this site may use the content and software on this site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited. return to terms and conditions
Legal Status of Products It is the responsibility of the Buyer (not IRBstore), to ascertain and obey all applicable local, state and federal laws in regard to possession and use of any items listed on this web site.
Equipment is not to be used for the surreptitious interception of private information. All equipment is sold subject to public law, all state and Federal rules, regulations, etc. Consult an attorney or law enforcement professional, regarding local, state and federal laws before ordering. By placing an order, the Buyer represents that he/she is of legal age and that the products will be used only in a lawful manner. When applicable, equipment sold may be subject to Public Law 90-351, Title 111 18 U.S.C., Section 2511. You agree that the use of GPS products are for personal location based data retrieval only. It is illegal to track someone without approval or use any tracking product in any vehicle that is not legally owned by the tracking system operator. The user of our GPS systems agrees to hold IRBstore,LLC. harmless for any damage, injury or loss caused through the use of our GPS products. return to terms and conditions
return to top
1. Shipping Information
2. Return & Refund Policy
3. FAQs
4. Terms and Conditions
5. Warranty Disclaimer
1. Shipping Information
IRBstore orders are placed at 3:00p.m. each weekday, Monday through Friday with the exception of government holidays. Orders received after 3:00p.m. will be placed the next business day. IRBstore sends out all packages UPS Signature Required and Insured (at the advertised selling price) unless otherwise requested. Shipping charges are determined by UPS in real-time. UPS will not deliver packages on Saturday. Should you require Saturday delivery, please contact IRBstore.com to make arrangements. Shipment status and updates are sent to your email address or you may call our toll-free line at (866) 946-9522.
IRBstore makes every effort necessary to ensure timely delivery of products but from time to time we experience supply delays beyond our control. IRBstore will communicate supply issues in a timely manner and ask that customers work with us to ensure customers satisfaction.
2. Return & Refund Policy
All returns, refunds, or exchanges must be approved by IRBstore before any products are returned. All products are tested and inspected prior to shipping. Your satisfaction is our number one concern.
Returns Procedure:
Contact our Support Center at (866) 946-9952 to obtain your Return Authorization (RMA) number and our mailing address and procedures. RMA numbers are valid for 10 days from date of issuance. We are unable to accept returns without an RMA number.
To receive a refund or credit, your purchase must be returned with shipping and insurance in "as new" condition, in original box and packaging, and with all warranty cards, manuals and accessories. If you return a non-defective product, a 15% restocking fee may apply. Shipping and insurance charges for the returned product are not refunded. Special order, sale, discontinued and/or promotional items are not returnable.
If a product is defective, IRBstore.com will make every effort to fix and/or replace the product. Customers are responsible for shipping the defective item back to IRBstore.com, after receiving a RMA number as detailed above. A new product will be shipped to the customer after the experts at IRBstore.com are able to test the defective device.
IRBstore.com will accept returns for any and all reasons within thirty(30) days of purchase. Returns are not accepted after thirty(30) days.
Certain items are non-returnable: opened software, DVD videos, CDs, books/e-books, any and all GPS tracking systems, GPS magnet mount cases, drug/infidelity test kits.
Refunds on purchases made with a credit card will only be credited to the same card. Refunds or credits are issued after receipt and inspection of returned goods. Refunds or credits do not include original shipping and handling charges. If the merchandise was damaged during delivery, IRBstore.com will not issue a refund. return to top
Shipping fees will not be refunded if shipment is refused at time of delivery. Restocking fee may apply if shipment is refused at time of delivery. IRBstore.com does not accept returned merchandise shipped COD.
If you have any question regarding our products, please contact store@IRBsearch.com or call (866) 946-9952 before placing an order. All products are special ordered by the person ordering and are NOT subject to cancellations. All returns must be authorized by the IRBstore before the product(s) is returned. IRBstore will replace, refund, or credit your account for returned product(s) at IRBstore’s discretion. Special exceptions may be made on a case by case basis determined by IRBstore. return to top
3. Frequently Asked Questions:
1. What forms of payment does the IRBstore accept?
2. How soon is my order processed?
3. How is my order shipped?
4. Is there a warranty included with my purchase?
5. Is it legal for me to buy this product?
6. Can I return this product?
7. Is IRBstore related to IRBsearch?
FAQ 1. What forms of payment does the IRBstore accept?
IRBstore accepts Visa, MasterCard, American Express and Discover. Credit card orders made by 3p.m. will be processed same day. Phone or mail-in orders accompanied by check will result in a 10 business day hold to allow sufficient time for the check to clear. For specific details or additional questions, please contact us by email (store@IRBsearch.com) or by phone (866) 946-9952. top
FAQ 2. How soon is my order processed?
Credit card orders received before 3p.m. EST are normally processed on the same day, so long as the items are in stock. Even if the item is out of stock, orders are normally processed within 3-5 business days. top
FAQ 3. How is my order shipped?
All orders are shipped via UPS and arrive within 3-5 business days. Remember, we cannot ship to a P.O. Box address. You can request overnight, priority, 2nd day or 3-day select service, but because of the weight of some of these items, the shipping costs may increase. IRBstore.com does not determine shipping costs, the total shipping weight of your order does. top
FAQ 4. Is there a Warranty included with my purchase?
All merchandise sold by IRBstore.com carries a 90 day limited warranty on parts and labor. Many of the items we sell are also covered by a 1 or 3 year manufacturer’s warranty when indicated as such. Please review our warranty policy. top
FAQ 5. Is it legal for me to buy this product?
There may be specific restrictions on certain items based on the country, state, county or city you live in. Some jurisdictions prohibit the purchase, possession, or use of some items listed for sale on our website. We do not provide refunds if the product is deemed illegal in your jurisdiction or confiscated by any official authority. Again, before ordering any product you must make a local inquiry to determine if the specific type of product you wish to purchase is permitted to be used or possessed in your area. top
FAQ 6. Can I return an item if I don’t like it?
Because of the nature of the items we sell, equipment purchased from IRBstore.com may only be returned for a store credit or replacement if you have received the wrong product as compared to what you originally ordered or the product is defective. Please review our return policy, and if you have any questions contact us. top
FAQ 7. Is IRBstore related to IRBsearch?
Yes, IRBstore.com is a venture of IRBsearch, LLC. IRBsearch offers the most information, the best data sources, and the fastest delivery for locating people, businesses, and their assets. You can find the quality you've grown to know and expect from IRBsearch at IRBstore.com. top
4. Warranty Disclaimers:
This Limited Warranty is extended by IRBstore, LLC to the original purchaser of the products listed on this website and is not transferable. IRBstore warrants the Product against defects in materials and workmanship under normal use for a period of ONE (1) YEAR from the date of the original purchase. If the Product becomes defective during its warranty period, IRBstore will, at its option repair or replace the Product with new or reconditioned components or parts. If the Product is purchased under refurbished conditions, IRBstore will provide only 90 Days Warranty.
IRBstore, LLC offers an Extended Warranty ON CERTAIN products, which is in addition to the standard warranty policy. The extended warranty options will be displayed at checkout. The extended warranty terms and conditions are the same as the limited manufacturer’s warranty terms and conditions. IRBstore reserves the right to repair, replace or exchange the product that has an extended warranty applied. return to top
This Warranty does not cover and shall be void for defects or damages resulting from casualty, accident, misuse or abuse, neglect, alterations, service or repair by other than IRBstore Service Providers, improper installation, operation or maintenance, improper connections with peripherals or other causes not arising out of defects in materials or workmanship. This Warranty also does not cover Products used as rental or leased equipment. IRBstore and its Service Providers are not responsible for damage or loss during the shipping.
Should your Product prove defective during the Warranty Period, please contact IRBstore Service & Support at (1) the telephone number listed from time to time on our web-page or written documentation (currently, the number is toll free, but this may change at the sole discretion of IRBstore: 1-866-946-9952), (2) at www.irbstore.com or (3) email store@IRBsearch.com. If your Product is eligible for warranty service, you will be issued a Return Merchandise Authorization (RMA) number and given shipping instructions. Please include proof of the date of original purchase (invoice) or proof of warranty registration with your shipment. Postage, insurance and shipping cost incurred in returning your Product to IRBstore or its authorized service provider ("Service Provider") for warranty service is your responsibility. IRBstore and its Service Providers are not responsible for any loss or damage to the Product while the Product is in transport to or from IRBstore or its Service Provider. A Product returned for warranty service must be shipped complete in its original packing material or equivalent to avoid damage while in transit. You are solely responsible for shipping charges and other costs incurred in connection with the return of defective Product to IRBstore or its Service Provider, as instructed by IRBstore.
THIS WARRANTY STATEMENT FOR THE PRODUCT IS IN LIEU OF ALL CONDITIONS OR WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED CONDITIONS OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PART OF IRBSTORE, ITS AGENTS OR SERVICE PROVIDERS. ALL IMPLIED OR STATUTORY WARRANTIES TO THE EXTENT THAT THEY CANNOT BE EXCLUDED ARE LIMITED TO THE EFFECTIVE PERIOD OF THE EXPRESS WARRANTY SET FORTH HEREIN. IF THE PRODUCT IS DEFECTIVE IN MATERIALS OR WORKMANSHIP, YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. HOWEVER, IF THAT REMEDY FAILS OF ITS ESSENTIAL PURPOSE, IRBSTORE RESERVES THE RIGHT TO REFUND THE PURCHASE PRICE OF THE PRODUCT TO THE PURCHASER IN EXCHANGE FOR THE RETURN OF THE PRODUCT. IRBSTORE, ITS AGENTS AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF USE OR DATA, LOSS OF PROFITS OR INTERRUPTION OF BUSINESS, WHETHER SUCH ALLEGED DAMAGES ARE BASED IN WARRANTY, TORT (INCLUDING WITHOUT LIMITATION, NEGLIGENCE AND STRICT LIABILITY), CONTRACT, OR INDEMNITY. EXCEPT TO THE EXTENT PROHIBITED BY LAW, THIS IS THE EXCLUSIVE WRITTEN LIMITED WARRANTY OF THE ORIGINAL PURCHASER.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM STATE TO STATE.
IRBstore will not provide technical support for post warranty Products, however, if Purchaser has any Product in defect after the warranty is expired, Purchaser may call IRBstore Customer Service at 1-866-946-9952 for post warranty repair services. Purchaser is responsible for shipping, labor charge plus parts used in repair.
IRBstore, LLC is a part of IRBsearch, LLC 2335 Hansen Court, Tallahassee, FL 32301 For more information on IRBstore products or IRBsearch, please call 1-866-946-9952 or visit us at www.IRBstore.com return to top
5. Terms and Conditions:
- Disclaimer of Warranty
- Errors on our Website
- Limitations and Exclusions
- Damages
- Payment Types
- Sales Tax Policy
- Shipping
- Refused Packages
- Return Policy
- Product Warranties
- Governing Law
- Privacy Policy
- Trademarks and Service Marks
- Copyright Notice
- Legal Status of Products
The following terms of use apply only to the use of and purchases from IRBstore, LLC's ("IRBstore") website at www.IRBstore.com. The terms "you", "your" and "yours" refer to the user/customer utilizing our website to purchase services or merchandise ("Product") or to browse our website. The terms "we", "us" and "our" refer to IRBstore.
Disclaimer of Warranty We provide our website and its contents on an "AS IS" basis and make no warranty or representation regarding any Product, either express or implied, including the warranties of merchantability, fitness for a particular purpose, and non-infringement, which are hereby expressly disclaimed, unless otherwise stated herein. return to terms and conditions
Errors on our Website Despite our efforts to ensure that the information on our website is accurate, complete and current, there may be instances when information about a Product contains inaccurate or incomplete data, including data about the Product's price or availability. We make no warranty or guarantee that the information on our website is error-free, complete, or current. We reserve the right to correct errors and/or update the content on our website at any time without notice. We also reserve the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. If your order is canceled after your payment has been processed, we will issue a full refund to the original pay type. return to terms and conditions
Limitations and Exclusions We reserve the right to change Product pricing, terms, specifications and warranties without notice. In addition, we may revise these terms of use at any time by updating the website. Online sales are intended for, and limited to, personal use and domestic and international sales only. We reserve the right to limit the number of Products sold, including the right to prohibit sales to re-sellers. Prices do not include shipping, tax or insurance. We do not review or edit any portion of gift messages and disclaim all responsibility for their content. We disclaim all responsibility for the accuracy of any map or direction presented on our website. If you are purchasing Products for export, you are responsible for the necessary export documentation before shipment is made to a foreign country. We will ship to foreign locations. Warranties for exported Products may vary or be null and void. <return to terms and conditions
Damages In no event shall IRBstore, its subsidiaries or affiliates, or their respective officers, directors, employees, representatives or agents be liable for special, incidental, consequential, punitive, indirect, or other special damages, including but not limited to, loss of data, use, or profits, however caused, whether for breach of contract, negligence, or otherwise, and whether or not we have been advised of the possibility of any such damages. return to terms and conditions
Payment Types We accept the following forms of payment for your online purchases: IRBstore Gift Cards, MasterCard, Visa, Discover, and American Express. You may purchase multiple products in a single order, and we'll accept one credit card and up to four Gift Cards for each order. We are able to accept cash, wire transfers and money orders for any website purchases. If you would like to make a purchase using a check, please contact the IRBstore for additional details. return to terms and conditions
Sales Tax Policy We do business throughout the United States and accordingly collect sales and use tax as required by applicable law. Your confirmation of your order total will reflect the applicable state and local sales tax, if any. The tax rate applied to your order will generally be the combined state and local rate for the address where your order was shipped, delivered or picked up. Currently, the tax rate will only be charged to Florida residents. return to terms and conditions
Refused Packages The non-negotiable fees will be applied for unauthorized return of packages: • 15% Re-Stocking Fee for Refused Packages • 15% Re-Stocking Fee for Undeliverable Packages • 25% RE-Stocking Fee for Returns If the undeliverable is a mistake from our shipping department the fee will not be charged. return to terms and conditions
Governing Law These terms are governed and construed by the laws of the State of Florida without regard to its conflict of law rules. You agree that if any part of these terms is found to be unenforceable, the remainder of these terms will remain in full force and effect. return to terms and conditions
Trademarks and Service Marks IRBstore and the IRBstore logo are registered trademarks of IRBsearch, LLC and are used with permission. All other trademarks are the property of their respective companies and are used with permission. Certain products will have claimed Trademark use by IRBstore, LLC and will be noted on the products page. return to terms and conditions
Copyright Notice All content on this site is the property of IRBstore or its content suppliers and protected by U.S. and international copyright laws. All software used on this site is the property of IRBstore or its software suppliers and protected by U.S. and international copyright laws. Users of this site may use the content and software on this site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited. return to terms and conditions
Legal Status of Products It is the responsibility of the Buyer (not IRBstore), to ascertain and obey all applicable local, state and federal laws in regard to possession and use of any items listed on this web site.
Equipment is not to be used for the surreptitious interception of private information. All equipment is sold subject to public law, all state and Federal rules, regulations, etc. Consult an attorney or law enforcement professional, regarding local, state and federal laws before ordering. By placing an order, the Buyer represents that he/she is of legal age and that the products will be used only in a lawful manner. When applicable, equipment sold may be subject to Public Law 90-351, Title 111 18 U.S.C., Section 2511. You agree that the use of GPS products are for personal location based data retrieval only. It is illegal to track someone without approval or use any tracking product in any vehicle that is not legally owned by the tracking system operator. The user of our GPS systems agrees to hold IRBstore,LLC. harmless for any damage, injury or loss caused through the use of our GPS products. return to terms and conditions
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1-866-946-9952 | 2335 Hansen Court, Tallahassee, FL 32301